Users can request deletion of their Manser ERP account and associated personal data by contacting Manser support from the email address registered to the account. If the account is managed by a company, branch, or organization workspace, we may also ask the workspace administrator to confirm the request before deletion.
How to request account deletion
- Send an email to info@mansererp.com from the email address linked to your Manser ERP account.
- Include your full name, company name, registered mobile number, and a short note confirming that you want your account deleted.
- We may contact you to verify ownership of the account before we complete the deletion request.
For general support questions, you can also review our contact page.
Data that will be deleted
- Account profile information such as your name, email address, phone number, login access, and user-level preferences linked to the deleted account.
- Session data, authentication tokens, and app access tied to that account.
- Support records or uploaded files created only for servicing the account, unless they must be retained for legal, security, or compliance reasons.
Data that may be retained
- Invoices, tax records, accounting entries, audit logs, and related ERP business records that must be retained to meet legal, regulatory, fraud-prevention, or contractual obligations.
- Secure backup copies and system logs that may remain in retention systems for a limited period before automatic deletion.
Processing time
Once we verify the request, account access is removed and deletion is scheduled as soon as reasonably possible. Some retained records may continue to be stored for the period required by applicable law, accounting standards, security controls, or dispute resolution needs.
Need help?
For questions about account deletion, privacy, or data retention, email info@mansererp.com or review our Privacy Policy.
